What is JES's Remote Inspection Service “PRIME”?
Service Offered Only by the Company Among Independent Elevator Maintenance Companies
The JES Group is the only independent elevator maintenance company to offer remote inspection service PRIME (including remote diagnosis and remote monitoring) which is comparable to that offered by manufacturers and their affiliated maintenance companies.
PRIME is developed on multiple patented technologies and is capable of working across manufacturer boundaries.
Learn About Remote Inspection Service "PRIME" in 3 Minutes
PRIME enables response to faults before they occur and shortens inspection downtime.
When faults do happen, it diagnoses causes before staff arrive, enabling smoother recovery.
Functions of PRIME
Performs monthly automatic inspection, and acquires related data.
Can diagnose elevators during periods of low usage without staff.
Continuously monitors and diagnoses elevators.
In case of emergencies, JES control center will respond to calls from passengers on board.
Fully Equipped Server System in Case of Disaster
As a BCP measure, the systems are located in eastern and western Japan. Even if one of the sites becomes inoperable due to a large-scale disaster, PRIME and PRIME Lite can operate as under normal circumstances because the environment is set up to minimize the impact on nationwide operations.
* Does not include power loss to the building as a whole.