Japan Elevator Service Holdings Co., Ltd. and its affiliated companies (hereinafter collectively referred to as the "Company") shall comply with the Act on Protection of Personal Information and related ordinances, regulations and guidelines, and shall establish rules and a management system for the personal information of customers handled in the course of business.
To this end, the Company has established the following policy items for the protection of personal data, made them known to its officers and employees, and is committed to properly protecting personal data in accordance with this policy, as well as to continuously improving and enhancing it.
- The Company shall obtain personal information by proper and impartial means and shall obtain the consent of the individual to the use of his or her personal information and other necessary matters in advance.
- When the Company acquires personal information indirectly, it shall publish on this website the purpose for which the information is to be used and other necessary matters. Such personal data acquired by the Company shall only be used by authorised managers in accordance with the business operations of the Company and only to the extent necessary for the business operations, either with the consent of the individual or within the scope of use of the matters published on this website.
- After acquiring personal information, the Company may provide all or part of the said personal information to a business-related company within the scope of the notified purpose of use. In this case, the prescribed matters, including the personal information to be provided, will be announced on this website in advance.
- If personal information is outsourced to a subcontractor to the extent necessary for the performance of the business, the company will conclude the necessary contracts with the subcontractor and take other measures required by law.
- To prevent unauthorised access, loss, destruction, falsification and leakage of information held by the Company, the Company shall implement thorough security measures as well as necessary corrective measures.
- Unless there are special circumstances, such as legal obligations, personal information will not be used for any other purpose or disclosed or provided to third parties without the consent of the individual.
- The Company shall use the name, address, telephone number, facsimile number, e-mail address and other personal information obtained from customers through their enquiries about the Company's services on this website for the following purposes.
(1) To answer questions and consultations
(2) To respond to requests for information, etc.
(3) To provide information about the Company’s services, products, recruitment and others
- The Company may use the personal information provided by customers jointly with Group companies within the scope of the ‘Purposes of use of personal information’ in the preceding section.
- If you wish to request the disclosure, correction, addition, deletion, suspension of use, erasure or suspension of provision to third parties of the personal information you have provided to us, or if you have any other requests regarding the handling of your personal information, please contact us using the contact form on this website.
Please note that if all or part of your personal information is stopped being used or deleted, there is a risk that we may not be able to provide the services you have requested. In addition, we may not be able to comply with your request for suspension of use or erasure of personal information held by us if it falls under the relevant laws and regulations.
- If there is any update to the Privacy Policy with regard to the protection of personal information, the Company will post it on this website.
Japan Elevator Service Holdings Co., Ltd.