SOCIAL

Contribution to Society Through Our Business

Social Impact by the JES Group

Protecting the safety and security of elevators is the mission of the JES Group as it makes the greatest impact on society. As urbanization progresses, buildings and condominiums are becoming taller and taller, and elevators and other means of vertical transportation have established themselves as social infrastructure, or a means of transportation used on a daily basis.
We estimate that there are approximately 1.1 million elevators and other equipment in Japan, and the number of maintenance contracts for the JES Group has been steadily increasing, with 88,630 units in March 2023 and 96,740 units in December 2023, growing to a market share of more than 8%. This means that the JES Group's services are increasingly supporting the lives of its users.
In this business environment, the JES Group has set "quality and safety" and "occupational safety and employee engagement" as materiality, and as a corporate group that constantly supports safety and security, we will continue to rotate the two wheels of sustainable growth of society and sustainable growth of our company.

Quality and Safety

As a social infrastructure used by many people in commercial and residential buildings, elevators are expected to operate 24 hours a day, 365 days a year without interruption. Through our maintenance business for elevators and other equipment, we look after the daily accessibility and safe operation of users. To this end, we have positioned quality and safety as key issues, and are striving to enhance user satisfaction by enhance its technological capabilities and strengthening research and development. For quality and safety, we focus on organization and structure, and human resource development for this purpose. “PRIME,” a remote inspection service, was developed using multiple patented technologies to constantly monitor elevator operation and conditions to detect signs of failure, prevent problems before they occur, and restore service in a short period of time.
This is a service that only the JES Group can provide as an independent maintenance company, and we are working hard to develop this service on a daily basis. Elevator maintenance is done behind the scenes of social infrastructure under the corporate philosophy of "No cutting corners even when others don't see it," and we work tirelessly for the daily lives of users, to solve their concerns and inconveniences, and to bring smiles to their faces. We are tirelessly putting forth our best efforts for the daily lives of our users, for solving their concerns and inconveniences, and for putting smiles on their faces.

Engagement in Worker Safety

We believe that the most important foundation supporting our business is our human resources, and by ensuring the safety of our employees and creating an environment in which each employee can perform his or her duties with ease and satisfaction, we will lead to the sustainable development of the JES Group. The number of employees (based on the annual securities report) as of March 31, 2023 was 1,766, and the headcount is increasing due to the hiring of new graduates and mid-career workers in line with business growth.
At the same time, we promote the improvement of technical skills through various training programs, such as our own in-house training program "STEP24.” To ensure that employees can work with peace of mind, we have established rules and regulations regarding harassment prevention and focus on human rights considerations through an internal reporting system. In addition, we are practicing management with well-being in mind by expanding our personnel system.
Our efforts include ensuring the safety of our employees, creating a system that allows for a variety of comfortable work styles, accepting a diverse workforce, and a human resource development plan that allows all employees to play an active role in the company.

Occupational Safety and Health

Group Safety and Health Management System

The JES Group conducts elevator maintenance business and has established an occupational health and safety management system for the safety and health of its employees.
Always aiming for "zero occupational accidents," we manage frequency and intensity ratios as indicators and report regularly to the Board of Directors.
The Board of Directors of operating companies also requests reports on occupational accidents, and when events requiring improvement occur, the Safety Promotion Department discusses them with each company and implements group-wide risk countermeasures.
The JES Group established a Health and Safety Committee, and representatives from each operating company gather once a month to fully investigate and deliberate on measures that should serve as the basis for preventing possible hazards and health problems for workers (causes of industrial accidents and measures to prevent recurrence, etc.).
By sharing information from each operating company, we strive to normalize safety awareness and unify safety throughout the Group.

Respect for Human Rights

Basic Policy

The JES Group regards the protection of internationally agreed-upon human rights as a fundamental premise of its corporate activities, and has established in the JES Group "Code of Conduct" that it will ensure a healthy working environment in which employees are not harassed or discriminated against because of their race, creed, ethnicity, gender, religion, nationality, language, physical characteristics, property, place of origin, etc.

- Excerpts from the JES Group Code of Conduct -

The Group shall ensure a healthy work environment free from harassment or discrimination on the basis of race, creed, ethnicity, gender, religion, nationality, language, physical characteristics, property, or place of origin. In particular, the company will not tolerate sexual harassment or power harassment.

Whistle-blower System

The Company has established an internal reporting system. By establishing a system for the proper handling of consultations and reporting of misconduct and legal violations, we strive to ensure the early detection and correction of misconduct and to maintain public confidence in our company. The reports received are reported to the full-time Audit & Supervisory Board member after appropriate action is taken.

Harassment Prevention System

We are fully aware that noncompliance, including harassment, can shake the foundation of management, and have established compliance rules. The Compliance Committee has been established to prevent compliance violations and to respond to violations.
To create an environment where harassment does not occur, we conduct harassment training and make every effort to prevent harassment.

Respect for Human Rights in Overseas Operations

As part of its growth strategy, the JES Group is promoting overseas business, particularly in the ASEAN region. We have consolidated subsidiaries in Indonesia, Vietnam, Malaysia, Hong Kong, and India, and we ensure a healthy work environment that values respect for human rights. Special attention is given to managing gender, children, the elderly, indigenous peoples, immigrants, ethnic minorities, and other vulnerable individuals and groups in society because of the high risk they pose to human rights.

Diversity & Inclusion

Basic Policy

The JES Group aims to realize a society in which each and every employee can live a rewarding and vibrant life as a provider of high-quality services.
Diversity & Inclusion (D&I) is the source of sustainable growth in a changing society, and we promote D&I as part of our management policy.
Diversity means respect for diversity in terms of race, nationality, gender, age, beliefs, values, and work style, as well as the diversity of the company.
The JES Group believes that respect for diversity and the willingness and skill to be active are the source of increased corporate value.
We will promote employees to respect diversity, recognize each other, and support each other to overcome various challenges together.

Promoting the Active Role of Female Employee

In accordance with laws and regulations such as the Equal Employ- ment Opportunity Law and the Law for the Promotion of Women's Advancement and the spirit of gender equality in the SDGs set forth by the United Nations, the number of female employees has increased since the company was listed, creating an environment of gender equality.
The JES Group provides maintenance services for elevators and other equipment, with technical personnel accounting for more than 60% of its workforce.
Due to the nature of the business, most of the technical positions are held by men, resulting in a female employee ratio of 15.2%.
This trend is expected to continue, as the increase in the number of technical personnel is proportional to the increase in the number of maintenance contracts. However, the number of female employees in sales and administrative positions is increasing, and we are striving to create work opportunities and a work environment that allows employ- ees to be active regardless of their gender.
We have established personnel systems for childbirth and childcare in accordance with laws and regulations, as well as personnel systems such as "Childcare Allowance" and "Child Allowance" to support employees after childbirth.
After returning to work, we offer flexible work arrangements, includ- ing reduced hours, to support flexible work styles.

Ratio of Female Managers

There are 20 female managers in the JES Group (excluding companies made subsidiaries through M&A), and the ratio of women in management positions is 6.8%.
As mentioned above, the JES Group has a high ratio of technical personnel. For the time being, the Group will not set a target for the ratio of women in management positions, but will set the year-on-year increase in the number of female managers as an indicator to strengthen human resource development and internal environmental improvement.
To achieve this goal, we aim to have human resources who can play an active role in management positions by implementing the general action plan based on the Law for the Promotion of Women's Advancement.

Employment of Foreigners

Japan's declining birthrate and aging population have led to the utilization of foreign nationals in a variety of industries. The government is taking the lead in promoting the employment of foreign nationals in order to secure the labor force for the declining working population, and it is hoped that this will help solve this problem.
We recognize that there is no labor shortage in Japan at this time due to our efforts to recruit and develop human resources, but we will consider employment of foreign nationals to address this issue, which is increasing year by year.

Supporting Elderly People in The Workforce

The JES Group (excluding companies made subsidiaries through mergers and acquisitions) currently sets the retirement age at 60.
However, employees who wish to continue working after retirement are rehired as contract employees, and some continue to work beyond the age of 70.
Although age affects each person differently in terms of thinking and health, we promote the creation of a comfortable work environment as a form of employment and job descriptions that suit diverse personalities and abilities so that employees who have reached retirement age can continue to work while maintaining their motivation and health.

Employment of People with Disabilities

The JES Group respects the performance of diverse human resources and aims to build a society where people can work regardless of their disabilities, making the most of their own wishes and skills.
As of March 2023, there are 22 employees with disabilities, and we are promoting the development of a work environment where all employees can work while helping each other and where everyone working for the JES Group can play an active role.
We will conduct systematic recruitment in the future.

Mid-career Employee

Society has shifted from the era of lump-sum hiring of new graduates to comprehensive recruiting activities that include mid-career hires.
The JES Group hires new graduates and mid-career professionals.
Mid-career hires cover a wide range of technical, sales, and clerical positions, and we actively hire experienced workers. As a result of our human resource development and internal environment improvement efforts, the percentage of mid-career hires in management positions has reached a high level.
The Company does not set specific targets for the promotion of mid-career hires to management positions, as it is the Company's policy to promote suitable personnel to management positions, regardless of whether they are new graduates or mid-career hires.

Social and Community Activities

The JES Group aims to coexist with local communities through various social contribution activities. Located in Wako, Saitama Prefecture, JIC/JIL is an innovation center with a high-rise elevator test tower that contributes to society through the following initiatives.

Activities at JIC / JIL

Based on the Regional Future Investment Promotion Act, Saitama Prefecture's "Regional Economic Traction Business Plan" was formulated and approved in August 2019.
▪ Strategically develop an environment in which companies in the prefecture with superior technological capabilities can enter growth fields and make further progress
▪ Further promote the location of cutting-edge and next-generation industries with large economic benefits, and food manufacturing and distribution processing industries with large employment benefits Wako City, Saitama Prefecture, where JIC/JIL is located, certified us as a Wako City Corporate Citizen in May 2018.
▪ Environmental repair the planting of the north sidewalk
▪ Community Development and Local Community︓Established "Baby Stations”
▪ Partial outsourcing of plant management to people with disabilities through the Social Welfare︓Wako City Council of Social Welfare
▪ Working with the local fire department to open the test tower for rescue training and training for nearby fire departments,
▪ Conducted evacuation drills under the guidance of the Wako City Fire Department
▪ Bus service in collaboration with neighboring facilities
▪ Installed vending machines for disaster vendors to provide free drinking water in times of disaster.

Completion of JES Innovation Center Kansai (JIK)

To expand business in western Japan, construction of JIK will be completed in March 2024 in Takarazuka City, Hyogo Prefecture. JIK also plans to support local residents during emergencies by opening its parking lot as a temporary evacuation site for local residents in the event of a disaster, and by installing a power supply facility that can be used to charge cell phones and other devices from outside the building.

Activities Through LiftSPOT Business

Elevator Media Co., Ltd. which provides the LiftSPOT elevator signage media, has been developing the "Regional Creation Support Project" since October 2022.
In the past, videos promoting the products and services of private companies were aired on the "LiftSPOT" digital signage installed in elevators nationwide. The project was launched to support local governments by utilizing the assets of the JES Group.
PR videos for local development projects (tourism, hometown tax payment, immigration, etc.) can be aired, using audio and video to convey information on the attractions that each municipality has to offer.

Activities Through Sports

JESHD established a Judo Team in April 2023.
We believe that the human resource development attitude centered on the spirit of “vigorous good use of energy” and “mutual prosperity for oneself and others,” with an emphasis on judo's civility, self-reliance, integrity, and dignity has much in common in the idea that "maintenance is a service industry," which is incorporated in the company name of the JES Group, and the corporate philosophy "Safety Above Anything Else," "No Cutting corners" and "Building on Trust."
Together with the Judo Team, we aim to become a group of engineers who are trusted not only for their technical skills, but also for their common sense and business manners as members of society, and we will work to further foster a sense of unity among Group employees. We are also committed to contributing to society through sports and developing diverse human resources who can play an active role internationally at major national and international competitions as well as the Olympics.

Organizing Judo Workshop

In November 2023, the 1st JES Judo Workshop was held at the Saitama Prefectural Budokan, with approximately 140 elementary school students participating. In December, the 2nd JES Judo Workshop was held at the Kochi Prefectural Budokan, with approximately 120 elementary, junior high, high school, and university students participating.

Health Management

Promotion Structure

Strategic Map

Zoom

Health Management Indicators and Targets

Major Initiatives

Organizing walking events
The Company holds walking events to promote employee health and communication. In the future, we aim to hold this event for the entire JES Group with the participation of each operating company and subcontractors.

Distribution of health promotion e-learning videos (entireJES Group)
In order to improve employees' health knowledge, the Company distributes videos on various health issues, contributing to their active health promotion.

Distribution of anti-smoking application (entireJES Group)
To discourage employees from smoking, the Company provides a smoking cessation app for every smartphone distribute by the Company to encourage as many employees as possible to quit smoking and achieve the target percentage of smokers.

Installation of sanitary items
As part of our efforts to address “women-specific health issues,” we have installed sanitary napkins at our Nihonbashi Head Office and other locations, and are working to create a comfortable working environment.

Establishment of a free consultation service at the clinic
In order to address issues related to female health, a free consultation service with a counselor has been set up in cooperation with a clinic to support the resolution of physical and mental problems.

Support for supply chain partner initiatives
Our health management aims to bring “safety” and “health” not only to our employees but also to our customers, subcontractors, and other sites.
The Health and Safety Committee takes the lead in creating opportunities to share our health management initiatives at “Health and Safety Promotion Conventions” hosted by the Company, and to participate in our health events and other opportunities.
In addition, the JES Group endorses the aims of the “Conference on Promoting Partnership Building for the Future” promoted by the Cabinet Office, the Ministry of Economy, Trade and Industry, the Small and Medium Enterprise Agency, and others, and has published a “Partnership Building Declaration”.